We handle audits, disputes, and deductions — you get your money back. You only pay if we recover your money.
The Problem
Deductions are taken line by line and buried in remittance and invoice data that Vendor Central never summarises. What you can see is a fraction of what you are owed.
Just 35% of deduction errors ever show up in standard Vendor Central reports. The other 65% stay buried across millions of data lines — unclaimed, and ageing out of the five-year recovery window.
35%
Surfaces in standard reports
The deductions you already know about and can dispute yourself.
65%
Buried in the raw data
Only found by reconciling remittances line by line against every PO.
An audit reads your remittance and invoice history back through every PO, then separates what it finds — price claims, shortages, vendor returns, credit notes — and splits them by marketplace.
You see the claim mix before anything is filed: what is genuinely contestable, and on what grounds. None of it comes from a standard Vendor Central report. It only appears once the raw data has been reconciled line by line.
A real audit: what was flagged as disputable, and how the claim types divide.
And it expires. Deductions stay recoverable for five years — after that the money is Amazon’s to keep.
The Solution
We reprocess five years of your Vendor Central data, turn every discrepancy we can evidence into a filed claim, and pursue each one through Amazon until it settles. You grant access and approve the terms — nothing else.
Each remittance we reconcile lands in your dashboard — which invoices it covered, what Amazon paid against them, and what is still contested.
Claims move through it as they progress: filed, chased, then settled or exhausted. You are not handed a summary after the fact, you watch the work happen.
No spreadsheets emailed back and forth, no monthly call to find out where things stand. You can check it line by line rather than take it on trust.
Finds it
We re-match every remittance, invoice and PO line against what you actually shipped and what was actually agreed — millions of rows, five years back. This is the step that surfaces the deductions standard reports never show.
Claims it
Each discrepancy becomes a documented claim carrying the evidence Amazon requires, filed and then chased through Amazon’s own dispute process until it settles or is exhausted. Your team does nothing.
Proves it
Every claim, its status and every euro settled — updated with each Amazon remittance, so you can check the work rather than take it on trust.
Powered by proprietary technology, we process millions of Amazon Vendor Central data points with unmatched accuracy. Our platform detects hidden deductions and chargebacks that most vendors never even notice — and it is what makes a 24–48 hour audit possible at all.
Price claims occur when Amazon pays less than the agreed purchase order (PO) price, resulting in a short payment that affects the supplier’s margins.
Short claims arise when Amazon records fewer units received than were actually shipped, often due to scanning mistakes, damaged goods, or inventory miscounts.
Inventory compliance involves verifying that all credits, deductions, and payments align with inventory records — identifying duplicate deductions, missed credits, or unreported adjustments.
Invoice discrepancies refer to billing inconsistencies related to fees, promotions, or pricing terms that don’t match the supplier’s agreement or purchase order.
Co-op and other deductions include marketing or promotional expenses that retailers charge back to suppliers, sometimes incorrectly or beyond agreed budgets.
Chargebacks are fees retailers apply for alleged labeling, packaging, or preparation violations — even in cases where those compliance issues didn’t actually occur.
100% success-based. A percentage of what Amazon actually credits back to you, invoiced monthly. If we recover nothing, you pay nothing.
The Process
You sign an NDA and grant limited Vendor Central access. Everything after that is ours to run — the first settlements typically arrive around 30 days after claims start going in.
We sign a Non-Disclosure Agreement, so your data is handled with the highest level of security and confidentiality.
Once it is signed you invite us into Vendor Central with limited permissions — only what is needed to review deductions and chargebacks. Nothing to install, no API work.
We run your account’s full history through our technological and operational models, from the very first transaction.
Within 24–48 hours you have the audit and the amount we believe is recoverable, broken down by claim type and marketplace.
We show you the recovery potential across the past five years of your Amazon account, with a final estimate of the recoverable amount.
Once the agreement is formalised we begin the recovery work immediately.
Our technology, know-how and dedicated team mean recovered funds arrive in your account week by week, through Amazon’s normal settlements. We handle every claim — your team does not need to do a thing.
Each month we invoice a % fee on the amounts Amazon has actually reimbursed. Our average success rate is 91.4%.
FAQs
NO. We only need limited access to the Vendor Central account through an invitation.
We analyze all types of recoverable concepts — including Shortage Claims, Price Claims, recoverable Returns, and other deduction categories such as inventory reconciliations, shortages, overbillings, Co-op errors, and compliance chargebacks.
It depends on the type of deductions disputed, the amounts involved, and other factors. On average, the first reimbursements from Amazon are usually received about 30 days after we begin submitting claims. Once payments start, Amazon continues resolving and crediting approved disputes progressively to your account.
Through Amazon’s normal settlements directly to your account.
We always aim to recover any amount, regardless of how old it is. However, the older the charges, the more limitations we may face within Amazon’s system. In most cases, we successfully recover amounts from the last 5 years. Our success rate is 91.4% of the total recoverable amount
We issue a monthly invoice for the % of the total amount Amazon has credited to your account. If we don’t recover anything, you don’t pay anything — it’s a 100% success-based model.
You’ll be able to track all recovered amounts and reimbursements from Amazon through an interactive dashboard we share with you, which is updated with every new settlement received.
